Simply the Best Property Management

At BST Realty LLC, we love providing the best service for our clients. Did you know that we also provide property management services? If you’re a landlord or an investor, BST Realty LLC can help figure out a plan that best fits you. The property management side is led by Uriel Santana and Jenna Robles.  Uriel does the legwork and works with clients while Jenna does more of the behind-the-scenes work utilizing her tech-savviness. They make the perfect team serve you and your property management needs. And, of course, BST Realty LLC is also always here to serve you with your real estate needs and dreams, too!

Meet Uriel Santana!

Property Management at its Best

Uriel is one of our brilliant agents and loves working with buyers and sellers. However, when Uriel proposed the idea of beginning a property management side to BST Realty LLC to Lisa Santana, his wife, now the sole owner of the brokerage, it sounded like a great thing to add to an already flourishing real estate business. Uriel brought his over 30 years of management experience working at a local grocery chain, so it just made sense that his management skills would translate easily into this field. BST Realty LLC champions the community, so this would also be another way to work with the community more. Uriel and Jenna now manage multiple HOA communities as well as independent residences. During the strange time of COVID when there have been renter moratoriums, Uriel has managed to not only make the landlords happy but also figure out ways tenants can make payments that are sustainable to their current situation. It’s wonderful when all parties are beyond satisfied with how they are being treated.

Uriel on the job wherever he may be!

“I take care of the property as if it were my own,” says Uriel. That means, that BST Realty LLC treats landlords’ property with the utmost respect and care. And, that’s only half of the equation. Uriel also makes sure that tenants are taken care of, and pays close attention to details like maintenance. Uriel and Jenna are also members of the Salem Rental Housing Association (SRHA), which means they are keeping up to date with property management laws and legislation, so that way their clients are also in the know and can make the most informed decisions.

At the heart of it, Uriel enjoys helping people. And, that’s what BST Realty LLC is all about. We want to support our community because we love it so. We are proud to have Uriel and Jenna leading property management as well as cultivating it. If you’re thinking about buying, selling, or renting…give us a call. We are here to help serve you, whether it be managing property or real estate!

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Meet Lisa Santana

Meet Lisa Santana! Lisa is the sole owner at BST Realty, LLC and Managing Principal Broker. She has almost 20 years of experience providing phenomenal service to her clients. Lisa is an expert negotiator and compassionate listener. Not only that, but she grew up in Oregon, so she has in-depth knowledge of it. One of the reasons she chose real estate was because she also just really loves looking at houses. She enjoys the excitement of showing a new home to a Buyer. Lisa also specializes in working with seniors, and she finds it rewarding to help families make a smooth transition. If you’re a Buyer or a Seller, Lisa is the person to call. She helps her clients at every point in the real estate journey, and she does so with quiet confidence and grace.

Meet Lisa Santana! She helps her clients at every point in the real estate process.

Growing Up and Choosing a Path of Real Estate

Lisa moved around a lot while growing up. This was also the start of her loving to see new homes. She remembers how it was fun to pick out new bedrooms. Later on, she helped her family find their home, and she thought this may be something she could do professionally. She had to ask herself the question, “What do I want to be when I grow up?” At the time she had been a stay-at-home mom for 17 years with three children who she home schooled for 11 years, and she decided that it was time to venture into real estate.

Since then, Lisa has been enjoying working with clients and building long-term relationships. She built a local business with Dixon Bledsoe, of which she is now the sole owner. At BST Realty LLC, there are many benefits to becoming an agent. The biggest reason is having a heartfelt and strong sense of community. Mentorship is also key to cultivating community and making sure that all agents feel supported and receiving the tools they need to be successful. Not only that but also connecting them with resources that will help them grow and learn even more.

Lisa and Dixon celebrating being recognized as Business of the Year in 2018 by the Silverton Chamber of Commerce. Photo Credit: Our Town Jim Kinghorn

BST Realty, LLC has offices in Silverton and Keizer, and also provides property management services. Uriel Santana, Lisa’s husband, and Jenna Robles have been doing a fabulous job with the property management division as well as being real estate brokers. Uriel and Jenna offer education to tenants and make sure that landlords are not only receiving rent on time but also that their properties stay in tip-top shape. There are also some plans in the mix to begin revamping the Silverton location. So, please make sure to keep a lookout for what changes are going to be made!

Lisa and her husband, Uriel, celebrating Lisa being honored as Realtor of the Year in 2017 by North Willamette Association of Realtors.

Family is Everything

When Lisa isn’t doing real estate, she also enjoys time with family. Lisa loves to knit, and her adorable dog, Remi. She also loves taking her annual rafting trip with her husband, Uriel. They’ve been taking this trip for many years, and she loves the feeling of just being out in nature. She especially loves being on the pontoon boat. And, she’ll even take her knitting out camping, too. Of course, Lisa loves spending time and babysitting her grandkids. She has 10 grandkids and counting, so let’s just say it’s a full house!

Enjoying time with family and all those grandkids!

Supporting Community

One thing that people may not be aware of with BST Realty LLC, is how we are involved with our community. This is because we truly value and cherish it. It’s community that gets us through the hard times, and it’s also community that helps us flourish. We are involved after-school programs, Silverton Area Community Aid (SACA), Silverton Sheltering, soccer teams, the Silverton Dodge Ball Fundraiser, supporting programming that combats military suicide called Active Heroes, supporting Homes for Heroes as an affiliate, and more. Lisa says, “We work really hard to give back to our schools and the heroes among us in our community.” And, some of the money BST Realty LLC receives is given back to our community.

In addition to this, Lisa serves on the Kiwanis Board, and is currently serving as Past President. She is on the Silverton Kiwanis Club’s Committee for the Dolly Parton Imagination Library, because she believes that books should be accessible to all children. And, the Kiwanis Club will be having a spelling bee in the near future, so please lookout for next year’s event in 2022. Service in the real estate community is also important. Lisa serves as the Treasurer for the Mid-Valley Association of Realtors and the Willamette Valley MLS Board as a Director. Supporting community is first and foremost a priority to Lisa.

Lisa is the person that you want on your team when it comes to real estate. She’s a community and business leader. Lisa has a proven track record of excellence. Whether you’re interested in buying or selling real estate, Lisa will be there at every point in the journey. Give her a call, so you can start making your dreams a reality.

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Meet Jenna Robles

Meet Jenna Robles! Jenna is one of our outstanding principal brokers. She is an integral team player at Bledsoe Santana Team Realty, LLC, and is also a reviewing principal broker and rental manager with us. We truly appreciate her leadership. When Jenna isn’t working, she loves spending time with her family in the pumpkin patch. Especially for the fall season. During this time she’ll take her daughter outdoors to go hiking and explore other wondrous areas of the Willamette Valley…including the visiting adorable horses. Even when it’s raining, she enjoys going puddle jumping with the kiddo. It’s Oregon after all! Jenna brings her customer service background, expertise with fixer-uppers and new construction, and overall fantastic people skills to best serve her clients.

Meet Jenna Robles
Jenna and her adorable family! – Photo credit Holly Jaynes with Think Good Things Photography

Oregonian Expert at Fixer-Uppers

Jenna grew up in Woodburn, and was brought up with a dad who specializes in custom cabinetry. He would take her along to different projects he was working on, whether it be already built homes or new construction. This is how she began to get inspired by all the possibilities a home could offer, especially with fixer-uppers. She actually helped her parents sell their home before becoming a real estate agent. At the open house she was holding for them, another broker was trying to recruit her. So, even in the very beginning, Jenna was demonstrating skills in real estate that was being noticed and sought after by the real estate community.

Jenna is also a people person and owes that to her career in customer service. She went from being a vet tech to real estate, because it seemed to be more aligned with her life trajectory and real estate was always something she was interested in the first place. We are happy that she joined our team!

Truly Listens to Client Needs

Jenna is a great listener to her clients. She listens to what her clients truly want in a home and strives to find the best options for them. That also goes for sellers who may have specific needs. Jenna says, “it’s less about being a salesperson, and more about understanding what my clients’ needs and wants are…and being a great support system.” Jenna also loves paperwork. Yes, that’s right. She likes dealing with numbers, because she likes digging into the details. This means, that when it comes to real estate contracts, she’s got your covered.

Walking through the corn fields in the sunshine at Fir Point Farms in Aurora.

We are proud to have Jenna as a part of our ever-growing team! At Bledsoe Santana Team Realty, LLC, we aim to serve our clients with the expertise that uniquely fits them and their needs. If you’re thinking about buying or selling real estate, give us a call, and let’s navigate this process together to get to what you’re dreaming about!

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